Support

Quick help when
it matters most.

Are you having a problem with your network or computer, and was a tsf employee able to direct you to this page? Then you’ve come to the right place. Please use this tool only if we have asked you to do so; otherwise, we cannot provide support for any issues with it and cannot accept responsibility for any data loss.

How to get support:

1.

Download the TeamViewer support tool to your computer:

2.

Launch TeamViewer on your computer.

3.

Now provide the ID and password to the tsf employee.

4.

He can now connect to your computer (“remote maintenance”) and fix the problem.

Are you having trouble with the support tool?

If you’re having problems downloading, launching, or entering data, we’re happy to assist you by phone. We’ll walk you through the process step by step.

+49 93 72 / 99 88-0